Shipping policy

Delivery

We offer free delivery within New Zealand on all orders of $99 or more, Excluding Tyres & Rural Delivery Surcharge. Free shipping is applied automatically at checkout.

Order value Standard delivery Rural delivery
Under $99 $10 $15
$99 or more Free $5

Tyres

Tyres are excluded from free delivery. A flat $15 freight surcharge applies to any order containing tyres, on top of any standard delivery charge. Total freight is shown at checkout before you pay.

Rural delivery

Rural addresses carry a $5 surcharge, applied automatically at checkout once you enter your delivery address.

Dispatch times

In-stock orders are usually dispatched within 1–3 business days. Estimated delivery times are shown at checkout, and you'll receive updates by email from order confirmation through to delivery. Please allow for delays over the Christmas and New Year break.

Click & Collect

Click & Collect is available on all stocked items from our Pukekohe store.

Items marked "Available Online" are not held in-store. They can still be ordered for Click & Collect, but may take 1–3 business days to arrive for pickup.

Available Online label shown on product pages

All other items are ready for pickup from:

MR Moto
3-5 Stadium Drive
Pukekohe, Auckland
New Zealand

Pickup hours

  • Monday – Friday: 8am – 5pm
  • Saturday: 9am – 1pm
  • Sunday: Closed

Select Click & Collect when you reach the delivery step at checkout.

Please make sure you choose your preferred delivery method at checkout so your order can be processed and dispatched without delay.

Payment options

We accept the following secure payment methods:

  • Shop Pay
  • PayPal
  • Google Pay
  • Apple Pay
  • UnionPay
  • Visa
  • Mastercard
  • Afterpay

Use Shop Pay, PayPal, Google Pay or Apple Pay for express checkout, or pay by card with Visa or Mastercard.

Afterpay

Spread the cost of your order over four interest-free payments with Afterpay. Payment breakdowns are shown on each product page. Select Afterpay at checkout and you'll be taken to Afterpay to complete your purchase.

To use Afterpay, you must be 18 or over, a New Zealand resident, and hold a valid debit or credit card.

Returns & refunds

See our Returns and Refunds Policy.